IT Applications Support Specialist

  • Full-Time
  • 8 Days left
  • experienced (non-manager)
  • php
  • java script

Job Requirments

Bachelor’s degree, preferably in Engineering, computer science or a related field

A minimum of 4 years of applications support experience

Experience in implementing and/or supporting business applications (e.g. ERP, CRM, Accounting …)

Very Good Knowledge of database concepts and SQL.

Very Good English language skills, both written and oral

The following are not necessary, but will be considered as advantages for the candidate:

Writing and modifying SQL queries on Microsoft SQL Server

Experience with SQL Server Reporting Services and Microsoft SQL Server 2014 Report Builder

Good knowledge of software development principles

Experience with Microsoft SharePoint and Microsoft Office 365 platform

 

We are seeking an “IT Applications Support Specialist” with experience in supporting business applications (e.g. ERP, CRM, Accounting …).

The ideal candidate should have a minimum of 4 years of applications’ support experience, and good knowledge of database concepts and SQL.

Educational: Bachelor’s degree in computer science

Excellent English and Arabic (Speaking – Reading & Writing

 

Working Days :  5 Daye
working Hours:  8.30 : 4.00
Days Off : Friday   Saturday 

 Languages : Excellent English and Arabic Speaking – Reading & Writing

 

    Job Description:

    Install, configure, test and administer applications components and manage user access permissions on them

    Provide training and coaching to application users.

    Provide daily assistance, help-desk support and first level troubleshooting and problem solving for internal business applications

    Monitor and respond quickly and effectively to incidents and requests

    Occasionally act as power user, personally performing some data entry and processing functions.

    Understand the business and work processes, and participate in defining required program functionalities, and in evaluation and selection of IT solutions for specific projects.

    Document and demonstrate solutions by developing documentation, flowcharts, presentations